![]() ![]() But the best FAQ pages, especially for eCommerce sites, explains they act as “ an automated customer support page or a simplified product manual.” A Shopify FAQ page lists these questions and provides the answers right on the page. Their questions are typically the same, like shipping, returns, product info, order tracking, and more. ![]() When customers shop online, there are questions. Why Add a FAQ Page to Your Ecommerce Store? With a well-thought-out FAQ page, you’ll save the expense of having your team answer the same questions repeatedly, build trust in your brand and help customers make buying decisions quickly because they have the answers they need. A Shopify Frequently Asked Questions (FAQ) page is one of the most visited sites on any eCommerce site, like your About and Contact pages. ![]()
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